Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the loan officers at NOVA Home Loans. NOVA often hears that the experiences that its clients have are far superior to those encountered at other lending institutions. NOVA loan officers are proud of that difference and of the long-lasting relationships they have forged with their clients and their friends and families.
NOVA Home Loans has served the needs of homeowners and homebuyers since 1980 and is able to originate loans in 19 states. In 2001, NOVA merged its flexibility as a mortgage broker with the efficient service of a mortgage bank to create a better way of lending. Efficiency and teamwork are the keys to NOVA’s accelerated loan delivery. Loan applications are handled in-house from start to finish—eliminating the need to ship your application around the country for underwriting, approval and document preparation.
NOVA’s commitment to excellent customer service continues long after you have signed your closing documents. When changes arise in interest rates or market activity that may be advantageous to you, you can be assured that NOVA will contact you and advise you of your options. Not only will NOVA be your mortgage lender, it will become your one-stop mortgage information source.
For most of us, our mortgage is one of the single largest investments we make. Your choice of mortgage programs, and the Loan Officer you choose to help you with that decision, can make a world of difference. With an investment of this size, you want to know that you are in capable hands and that nothing is left to chance. There is just no substitute for professional experience in a transaction of this magnitude!
Like any other investment, ensuring that you have the right product requires sound knowledge and routine review. Your Loan Officer must have the experience necessary to guide you through the loan process, but also must have the wisdom and skill to become your trusted mortgage advisor. NOVA Loan Officers look after your best interests long after the close of your loan. They keep you informed of changes in the financial market that might benefit you, and are always available to provide you with a prompt overview of your options.
Our Loan Officers are adept at guiding clients through the steps needed to resolve credit problems or other unforeseen issues that might slow down the loan approval. Additionally, they understand the priorities and concerns of the underwriters who are responsible for approving your loan, and can work with them to review and substantiate extenuating circumstances that could affect your loan approval.